Planning for and Managing Change

Change is something that happens daily: a new manager, a new process, new technology, new customers, new strategies, new employers, a new building, the list goes on.  The result is that staff are always being asked to behave differently to accommodate these changes.  Sometimes changes are welcomed and adopted, but many times they are not.

 

The Planning for and Managing Change programme is designed for anyone in a position of designing or implementing any change within their organisation.  Participants will learn how to plan for change to minimise resistance and make the transition a better experience for those involved in it. 

 

Learning from this programme can be applied whenever there is a need to get someone to do something that they aren’t currently doing.  Understanding change applies to anyone in sales, marketing, human resources, customer service and a multitude of other disciplines.  People who need to know how to get others to adopt new ways of working will benefit from this programme.

 

Part 1 – UNDERSTANDING CHANGE

  • Myths of change – what humans really think about change

  • The principles of change

  • The human dynamics to plan for and around

  • The emotional side of change

  • A straightforward change framework designed for busy people

 

Part 2 – STRATEGIES TO DRIVE CHANGE

  • Identify and engage support from the key players that will drive the change

  • It’s not what is said - it’s when, how, and who says it that matters

  • Design communications to get engagement from the outset

  • Develop a communication plan for the duration of the process

 

Part 3 – MANAGE THE IMPACT

  • Techniques to deal with the emotional side of change

  • Identify support mechanisms for people who are struggling

  • Develop a personal wellbeing plan

 

Part 4 – KEEPING IT REAL AND RELEVANT

  • Prepare a change plan for your team or business and receive feedback

 

 

People willingly change all the time; especially when they know how the change will benefit them.

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Contact: Arlene Nicholson
Email: binspired.nz@gmail.com
Tel:  021 764 603
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