Professional Development Programmes

binspired training programmes can be combined into tailor-made programmes that develop your staff in their profession over time.   Here are some examples of topics that could be included in development programmes for managers, administrators, sales, marketing, and L&D professionals.  

 

Contact us now to discuss your specific business and development needs.

The programmes below are designed to give managers a strong working knowledge of how to achieve business objectives through effective management of others.  Generally people become managers because they are good at their day job and don't realise that management is a skill and discipline on its own.   

HR for Managers

Goals, Objectives, and KPIs

Maximising Performance

Managing Poor Performance

Planning for and Managing Change 

Interpersonal Communication

Maximising Diversity

Team Dynamics and Performance

Problems, Decisions and Advocacy 

Personal Effectiveness 

Meaningful Meetings

Business Writing

Writing Reports

Training

Admin staff often keep the business together by being the hub of the organisation through which information (and people) flow.  They're often interrupted; asked to drop what they're doing and help with something else; are the first people that customers say 'hello' to; they're the people we ask to help keep managers on track.   Great interpersonal, time management, and customer service skills are important to offer to these professionals.

Interpersonal Communication

Personal Effectiveness

Managing Conflict with Confidence

The Customer Experience

Business Writing

Problems, Decisions, and Advocacy

Maximising Diversity

A high performing sales team is critical to a business that has something to sell and the human resources to do it.  The standard 'how to sell' training programmes no longer give organisations a competitive advantage - they're a dime a dozen. Today's competitive market requires sales professionals to find an edge and to keep it sharp - here are some programmes that will do this.

Sales and marketing - An Overview

Interpersonal Communciation

Planning for and Managing Change

The Customer Experience

Training

Present with impact

Business writing

Writing Reports

Problems, Decisions and Advocacy

Personal Effectiveness

Meaningful Meetings

Maximising Diversity

One of my mentors told me that to be a great marketer you just needed common sense.  While I found truth in that statement over the years, the programmes we offer give marketers a useful insight into human behaviour because not all of what humans do does make sense.  These are cornerstone programmes for marketers - I wouldn't leave any out, and in fact can suggest others to add in.

Sales and Marketing - An Overview

Problems, Decisions and Advocacy

Interpersonal Communication

Planning for and Managing Change

Training

The Customer Experience

Personal Effectiveness

Meaningful Meetings

Business writing

Writing Reports

Present with Impact

Team Dynamics and Performance

This role could be described as a connector between sales and marketing.  Without a fantastic customer service team all the hard work of others may come to nothing.  Consumers are increasingly discerning where they'll spend their money and are chasing an experience rather than service.  No time has been more challenging for our customer service professionals than now.

Interpersonal Communication

The Customer Experience

Managing Conflict with Confidence

Problems, Decisions, and Advocacy

Business Writing

Team Dynamics and Performance

Personal Effectivness

Maximising Diversity

Present with Impact

It's hard not to have favourites but this role is where I landed after careers in admin, sales, and marketing.  In reality, all the skills an L&D professional needs are the same as those of sales and marketing professionals - it's about being able to communicate, to be inspired, and inspire others to think and behave differently.

Interpersonal Communication

Training

Coaching 

Mentoring

Team Dynamics and Performance

Planning for and Managing Change

Present with Impact

Business Writing

Maximising Diversity

Personal Effectiveness

The Customer Experience

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Contact: Arlene Nicholson
Email: binspired.nz@gmail.com
Tel:  021 764 603
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