"Excellent teaching and explaining clearly." J Burgin, NZ Aerosports.
"Very good content, well presented, very interactive." F Vizcarra, Tourism Holdings.
"I thought I had many skills in customer service but coming to this workshop has helped me develop my current skills as well as uncover many I had no knowledge of." C Sanele, Westcity.
"This was a very well presented, informative, thought-provoking and entertaining training session. I now have a good understanding of the term 'customer-centric." D Boles, AUT.
"The seminar was informative and geared to our small group requirements and the facilitator was first class." L Murray, AUT
“Gave excellent feedback – really enjoyed today, wish more hours were allowed. Would absolutely recommend this workshop to others."
“This was a FANTASTIC workshop! Excellent information, just the right amount. This workshop has provoked some fresh thinking in me and I will use the material to revisit the topic with my team.”
“Great knowledge, excellent presenter. Very thought provoking and relevant. Thank you.”
"Very informative, great learning and relevant to my current role. Arlene was fantastic." Jan 2017
"I found the session really helpful and I am looking forward to practising the tools / situations you supplied. Thanks for the guidance." Jan 2017