Coaching for performance

Coaching on the job is something that managers need to do every day.  They need to constantly notice their staffs' efforts and give them feedback on their performance.  Often the feedback is limited to suggesting improvements for poor or average performance but it should include recognition for great performance.  

Coaching is about noticing and giving specific, helpful feedback on current performance and helping to identify how to go beyond it.  We begin with clarifying the coach's role, moving on to fully explore the skills to do it.

 

Participants will leave this programme with strategies and motivation to do a better job at lifting the performance of their staff back at work.  It's a great add on to our Mentoring and Training programmes as it is useful to know the differences between the roles of coach, trainer and mentor.

Part 1 – COACHING

  • Defining coaching

  • Audit on what to coach: skills, competencies, attitude

  • Where, why, who and how to coach

  • Skills to be a great coach

 

Part 2 – INTERPERSONAL SKILLS

  • Trust, respect, rapport - can't coach without them

  • Communication styles - finding the words to suit others

  • Feedback - delivering it in a way that coachees' will take it

 

Part 3 – KEEPING IT REAL AND RELEVANT

  • Giving it a go - get feedback on your coaching skills

 

"The thing about a comfort zone is that it sounds, well, too comfortable.  I call it a comfort pit, because a pit is somewhere you want to get out of as soon as possible."  Bear Grylls

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Contact: Arlene Nicholson
Email: binspired.nz@gmail.com
Tel:  021 764 603
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