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July 24, 2018

Businesses with customer service staff might have recently employed Generation Z (yes, we’ve moved on from Gen Y) during the July holidays from school and university.  Young people with limited skills, experience and/or knowledge about the businesses might have been gi...

June 13, 2018

My own PD this month raised discussion on the topic of what the key purpose of my job was.  To impart knowledge, or to help people become knowledge-able?

The talk was stimulated by Michael Wesch, associate professor of cultural anthropology at Kansas State University, i...

June 6, 2018

Heard this before?

You're about to finish high school or uni and you still have no idea what to do.  Beware of the conflict between your intrinsic and extrinsic motivations - they can lead you astray when making your big decision.  Here’s why.

Kaitlin Wooley and Aye...

May 30, 2018

Dan Pink states that three key motivators are mastery, purpose and autonomy.  It is easy to find examples where this seems to hold in general life.  Think of all the things we can customise now to make them our own and how this correlates to our level of engagement.  H...

May 23, 2018

Dan Pink states that three key motivators are mastery, purpose and autonomy.  It is easy to find examples where this seems to hold in general life.  Think of all the things we can customise to make them our own and how this correlates to our level of engagement.  Have...

May 16, 2018

Managers usually ask: “How do I motivate my staff?”  Here's what Dan Airley offers in his book ‘Payoff’.   

“Because motivation is a part of almost everything we do, and because it influences and sustains virtually every aspect of our lives, it is impossi...

April 23, 2018

Over the past three months I’ve had the pleasure of working with a team of managers.  During morning tea on the third session, a quietly spoken chap asked me for a moment of my time.

He told me that he had been trying some of the techniques we had discussed and that the...

March 29, 2018

‘What happened’ – the title of Hillary Clinton’s recent book – was a must read to get her perspective of the question on a good half of the population’s minds.  After being subject to the media's interpretation of events, I was interested to hear the story (with all it...

March 22, 2018

Heading out of a workshop a few weeks ago, I wished a participant a great weekend to which he replied, “I’m turning 70 tomorrow so it will be a good one.”  About to celebrate a significant birthday myself, I was reminded that being old or young simply depends on your b...

September 5, 2017

I have just seen the first advert seeking people to work over the Christmas holidays.  It's inspired to put on a second Stand Out programme this year to help our young workforce do a great job.

Holiday jobs lead to experience on a resume which in turn leads to othe...

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