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Lip service
A few weeks ago I designed and facilitated a workshop for a team of sales professionals. One of the company's values was to be...

Arlene Nicholson
1 min read


Holiday jobs
I have just seen the first advert seeking people to work over the Christmas holidays. It's inspired to put on a second Stand Out...

Arlene Nicholson
1 min read


A moment of indiscretion
Businesses with customer service staff might have recently employed Generation Z (yes, we’ve moved on from Gen Y) during the July...

Arlene Nicholson
2 min read
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