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Firsts!
It's wonderful to still experience a 'first' at work. After 23 years of training others, for the very first time a participant in my...

Arlene Nicholson
1 min read


Impact
This month I had the pleasure of facilitating a workshop on managing difficult customers for a group of 21 administrators with incredibly...

Arlene Nicholson
1 min read


Gifts
Over the past three months I’ve had the pleasure of working with a team of managers. During morning tea on the third session, a quietly...

Arlene Nicholson
1 min read
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