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    Firsts!
    Arlene Nicholson
    • 1 min

    Firsts!

    It's wonderful to still experience a 'first' at work. After 23 years of training others, for the very first time a participant in my...
    Impact
    Arlene Nicholson
    • 1 min

    Impact

    This month I had the pleasure of facilitating a workshop on managing difficult customers for a group of 21 administrators with incredibly...
    Gifts
    Arlene Nicholson
    • 1 min

    Gifts

    Over the past three months I’ve had the pleasure of working with a team of managers. During morning tea on the third session, a quietly...
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